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Cincinnati Enquirer Praises Cordell & Cordell’s Unique Customer Service

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cincinnati cordell and cordellIn a feature piece on Cordell & Cordell, the Cincinnati Enquirer outlined several reasons for the consistent growth the firm has experienced, including how its customer service initiatives are unique to the legal profession.

The Enquirer mentioned how Cordell & Cordell’s client care division is responsible for gauging client satisfaction throughout the divorce process. The law firm that focuses on representing men also uses a metric system to rate client satisfaction and promotes and rewards its lawyers based on these metrics.

“We have a novel approach to the customer care aspect of our practice,” senior attorney Tifanie McMillan told the paper.

The feature article in Sunday’s paper also discussed the firm’s history, the reasons behind its growth, and why Cordell & Cordell’s biggest fans are often second wives.

Read the full article, “Law Firm Growing With Niche: Men.”

Frank Murphy

Written By Frank Murphy

Chief Compliance Officer
Frank Murphy

Frank Murphy is the Chief Compliance Officer and an Executive Partner at Cordell & Cordell. His responsibilities include oversight of the Firm’s compliance with Legal and Ethical obligations as well as contributing to the day-to-day operations of the Firm as an Executive Partner.

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Cordell & Cordell?

Men hire Cordell & Cordell because the firm’s entire focus is on aggressively championing the rights of men and fathers through divorce. Our attorneys understand how the deck is often stacked against guys in family law and are committed to leveling the playing field by providing the legal guidance and resources needed to give them a fair chance at success.
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