The 10 Commandments of Cordell & Cordell Customer Service
1. Each Cordell & Cordell family law client shall receive intelligently aggressive divorce representation.
2. Each Cordell & Cordell client shall be presented with all options providing the best chance of success in their custody, support or divorce case.
3. Each Cordell & Cordell client is entitled to a trial and shall never be pressured into settling his case.
4. Each Cordell & Cordell client shall receive prompt and courteous responses to all questions.
5. Each Cordell & Cordell client shall be informed of the status of his case on a monthly basis.
6. Each Cordell & Cordell client shall be kept informed of the status of the law and changes in the law as it relates to his case.
7. Each Cordell & Cordell client shall receive timely copies of correspondence created or reviewed in his case.
8. Each Cordell & Cordell client is entitled to have his telephone call returned on the same day.
9. Each Cordell & Cordell divorce attorney shall practice exclusively in the family law area.
10. Each Cordell & Cordell attorney shall punctually appear at all scheduled court dates, unless an emergency exists, in which case the attorney shall arrange for a Cordell & Cordell attorney to appear or continue the matter in a timely manner.